Responsabilidad social en la gestión de recursos humanos y desempeño laboral sostenible en municipalidades distritales de Tacna, Perú

Reyna Isabel Balboa Ramírez

doi:10.22451/5817.ibj2025.vol9.2.11004

Authors

Reyna Isabel Balboa Ramírez Universidad Nacional Jorge Basadre Grohmann de Tacna

DOI:

https://doi.org/10.22451/5817.ibj2025.vol9.2.11004

Abstract

The study aimed to determine the influence of social responsibility in human resource management on sustainable job performance in the district municipalities of Tacna during the period 2023–2024. A basic quantitative approach was applied, with a non-experimental design and explanatory level. The census sample consisted of 184 public servants, who were given a validated questionnaire with high internal consistency. The results showed that social responsibility reached predominantly average levels (69,6%), while sustainable work performance also ranked as average (62,0%). Likewise, the ordinal logistic regression model showed a significant fit (x² = 109,265; p < ,001) and a Nagelkerke's pseudo-R² equal to 0,558, indicating that social responsibility explains 55,8% of the variability in sustainable performance, which is a positive relationship (r = 0,649; p < 0,001). These results confirm the relevance of institutional practices based on transparency, ethics, legality, and attention to stakeholders as key mechanisms for strengthening performance and labor sustainability in the municipal public sector.

Downloads

Download data is not yet available.

Author Biography

Reyna Isabel Balboa Ramírez, Universidad Nacional Jorge Basadre Grohmann de Tacna

Doctorate in Administration, Master's Degree in Business Management, Master's Degree in Public Management and Governance, Certified Public Accountant, specialist in Auditing and Strategy Manager in public and private organizations.

References

Al Mamun, A., Rajenndra, P., Masud, M., y Yukongdi, V. (2024). Socially responsible human resource management for sustainable performance in a moderated mediation mechanism. Journal of Cleaner Production. https://doi.org/10.1016/j.jclepro.2024.140366

Al-Oun, S., A-Rawash, H., y Aladarbeh, A. (2025). Sustainable human resource management and career quality: A study in the Jordanian electricity sector. Sustainability, 17(11), 4866. https://doi.org/10.3390/su17114866

Bailey, T. (1993). Discretionary effort and the organization of work. Sloan Management Review.

Carneiro, C. (2004). La responsabilidad social corporativa interna. ESIC.

CEPAL. (2003). Evaluación de la sostenibilidad en América Latina y el Caribe.

Chaudhary, R. (2020). Corporate social responsibility and employee performance: A review and research agenda. Journal of Business Research, 109, 271–290. https://doi.org/10.1016/j.jbusres.2019.11.040

Christina, S., Wood, G., & Brewster, C. (2025). Synthesizing the impact of sustainable human resource management strategies with sustainability outcomes. Discover Sustainability, 6, 153. https://doi.org/10.1007/s43621-025-01557-3

Freeman, R. E. (1984). Strategic management: A stakeholder approach. Pitman.

García-Jiménez, E., y Martínez-Usarralde, M. (2021). Responsible human resource practices and legitimacy in public institutions. Public Organization Review, 21(4), 617–633. https://doi.org/10.1007/s11115-020-00486-w

González-Romero, T., & Páez, R. (2021). Transparency and HRM practices in public service. International Journal of Public Sector Management, 34(2), 137–155. https://doi.org/10.1108/IJPSM-05-2020-0122

Kim, J., & Park, H. (2022). Internal CSR and sustainable performance: The mediating role of organizational trust. Sustainability, 14(8), 4511. https://doi.org/10.3390/su14084511

Kusuma, D., Rahardja, E., y Purwanto, A. (2025). A systematic review on socially responsible human resource management and its role in fostering social value. Corporate Social Responsibility and Environmental Management. https://doi.org/10.1002/csr.3229

Landy, F. J., y Conte, J. M. (2007). Work in the 21st century. Blackwell.

León, R., & Villanueva, R. (2024). Gestión del talento humano y rendimiento en instituciones públicas. Revista Impulso, 5(9), 413–425.

López-Cabarcos, M., Vázquez, J., y Piñeiro, C. (2022). Ethical HRM, employee engagement and performance. European Research on Management and Business Economics, 28(2). https://doi.org/10.1016/j.iedeen.2021.100193

Morejón, M., & Mendoza, P. (2025). Talent planning and performance in local governments. Ciencia y Desarrollo, 28(1).

Payne, S., & Landry, B. (2021). Ethical climates and employee outcomes. Journal of Business Ethics, 173(1), 131–147. https://doi.org/10.1007/s10551-020-04566-3

Pibaque, M., y Mera, N. (2025). Human talent management and performance in decentralized municipalities. Ciencia y Desarrollo, 28(1).

Rubio, E. (2005). Reflexiones sobre el concepto de desarrollo sostenible. Congreso de Estudios Vascos, 261–270.

Sharma, T., y Shelly, R. (2022). Business ethics and corporate responsibility. Nuestro Conocimiento.

Tuya-Ramírez, D., Chumpitaz, H., y Espinoza, E. (2024). Talent management and performance in Peruvian public institutions. Revista Impulso, 6(1), 322–337.